Refund policy

Refund & Damages

Made Just for You
Every piece is made to order especially for you, so all sales are final.

Damaged, Defective or Misprinted Items
If your order arrives damaged, defective or misprinted, we will make it right. Please email adila@thepausetalk.com within 14 days of delivery with your order number and a photo of the issue. We will send you a replacement at no cost, or a full refund if a replacement isn't possible.

Sizing and Change of Mind
We are unable to accept returns for sizing or a change of mind, and we do not offer exchanges. Please review the size guide and product details before placing your order.

Lost or Stolen Packages
Once the carrier marks your order as delivered, responsibility for the package passes to you. If you can't locate a delivered package, please check with neighbors or household members, or contact the carrier directly to open a claim. We are unable to replace or refund orders confirmed as delivered.